Gu Chen looked at Rui Mao Bank's lawyer, Zhang Yifan.
Gu Chen said, "Is this Rui Mao Bank's 'customer first'? Is this how Rui Mao Bank protects the customer's assets? Is this how Rui Mao Bank manages and protects the customer's money? Will Rui Mao Bank take responsibility for the customer's losses? Where exactly does this responsibility go?"
Zhang Yifan was left speechless.
Gu Chen continued, "Has Rui Mao Bank ever taken responsibility for a customer's losses? Just in the past few days, two cases have occurred! Both individuals came to find me."
"Let me show everyone what kind of bank Rui Mao Bank is!"
"First, my client Zhao Yishan went to the bank to withdraw money, and the bank demanded proof of 'my father is my father,' such unreasonable demand, then ended up dismissing the employee, claiming 'temporary worker' as a decision, shirking responsibility. Is this a temporary worker? Has this 'temporary worker' not been working at Rui Mao Bank for over three years? Is this the ignorance of bank deposit and withdrawal rules?"
"Is it possible that after three years of work, you can check the surveillance footage at Rui Mao Bank to see if the footage shows the employee has been there for three years?"
Gu Chen continued, "Next are the two cases I have in hand!"
"Judge, I request to present witnesses!"
The judge, Wang Zhong, nodded.
Two witnesses arrived at the courtroom.
Zhang Yifan had a bad feeling about this.
This... this is going to be a disaster.
Gu Chen said, "This gentleman is Luo Hao, who withdrew money from the bank twice, let my witness explain."
Luo Hao stepped forward, looking in the direction of Rui Mao Bank's lawyer, Zhang Yifan.
Luo Hao said, "Rui Mao Bank, fuck you!"
"Earlier, I withdrew money at Rui Mao Bank, I withdrew ten thousand yuan, I didn't check it, Rui Mao Bank said they overpaid me by one hundred yuan and asked me to return it. I don't even know if they really overpaid by one hundred yuan. It's been several days, I genuinely didn't count how much money the bank gave me."
"Then the bank said they checked the surveillance and found that they did overpay me by one hundred yuan, and demanded I return it immediately, otherwise they would call the police and sue me!"
"I live tens of kilometers away from the bank, and they want me to return the money because of their own mistake? Tens of kilometers worth of fuel costs and lost work time, why should I bear this?"
"Doesn't the bank always say they're not responsible once the money leaves the counter? Then how come they insist on asking me for the hundred they overpaid due to their error?"
Luo Hao continued, "Recently, I went to the bank to withdraw money again, I withdrew ten thousand, I didn't check it immediately, as I reached the bank door, I hoped it wouldn't end up like last time with an extra hundred that I'd have to return from afar."
"When I finally counted it, I found there was only 9800, two hundred was missing!"
"From start to finish, there are surveillance cameras at the bank, even right at the entrance, the money didn't move from my hands!"
"Out of trust towards Rui Mao Bank, I didn't check the amount initially, which was my mistake."
"But when I returned, do you know what Rui Mao Bank told me?"
"They said they're not responsible once the money leaves the counter! They said I needed to prove the bank underpaid me by two hundred!"
"Where do I get this proof? I said check the surveillance! Check the footage because it shows me taking the ten thousand, my hands not moving a bit! From receipt to the door, my hand was always holding the cash, not putting it in my bag."
"And the result? The bank said I'm not authorized to check their surveillance."
"I said without surveillance, how can I prove the bank underpaid me by two hundred?"
"The bank said it doesn't matter, told me to file a lawsuit if I'm not satisfied, as I'm not authorized to check the footage."
"I'm very frustrated!"
"When Rui Mao Bank overpaid me by a hundred, they repeatedly checked the footage, insisting I return it through pouring rain for tens of kilometers! My lost work time and fuel expenses were ignored!"
"But when they underpaid me by two hundred, they're not responsible once the money leaves the counter!"
"Fuck your Rui Mao Bank!"
The judge, Wang Zhong, banged the gavel.
"Order in the court!"
"Maintain courtroom decorum, personal attacks and foul language are strictly prohibited."
Luo Hao said, "I'm sorry, but I must say, Rui Mao Bank, double standards dog! It's just a few hundred bucks, no worries! I consider it feeding a dog! But you're so disgusting, I want everyone to know what kind of entity Rui Mao Bank is!"
Judge Wang Zhong banged the gavel again.
"Second warning, personal attacks and foul language are strictly prohibited."
Luo Hao said, "I apologize to everyone for failing to control my emotions, that is my problem. Honorable Judge, my statement is concluded."
...
Gu Chen said, "Requesting my second witness to speak."
Judge Wang Zhong nodded.
The second witness, a woman named Zhou Jingjing.
Zhou Jingjing said, "Judge, the bank is bullying me! Rui Mao Bank is bullying me!"
At this point, Zhang Yifan couldn't sit still anymore.
If this continues, never mind winning the case, Rui Mao Bank's reputation will be completely ruined!
Zhang Yifan said, "Be careful, don't speak randomly, especially without evidence, do not slander Rui Mao Bank or engage in defamation, which has seriously affected Rui Mao Bank's reputation. Otherwise, Rui Mao Bank's legal department will take necessary legal action and seek appropriate legal responsibility."
Gu Chen raised his hand to speak, "Judge, I object! The plaintiff's lawyer is threatening my witness!"
Judge Wang Zhong said, "Objection sustained, formal second warning to the plaintiff's lawyer. The plaintiff's lawyer must take note, any further attempts to threaten witnesses will result in expulsion from the courtroom."
Zhang Yifan gritted his teeth.
He was not convinced.
But had no other choice.
Zhou Jingjing chuckled.
Threaten me?
Is it useful?
Zhou Jingjing said, "Everything I say, there's evidence! I have all the evidence in my hand!"
"Here's the situation."
"I was at Rui Mao Bank's ATM, withdrawing money, and the machine encountered a malfunction."
"I just wanted to withdraw ten thousand yuan, but the ATM dispensed twenty thousand yuan."
"Isn't this a machine issue? What's it got to do with me? I called the bank to explain the situation right away, then I had to go to work, so I took my ten thousand, leaving the other ten thousand in front of the ATM's camera."
"The next day, the bank called me, demanding I return the ten thousand, I asked why?"
"Rui Mao Bank said the ten thousand I held in my hand belonged to the bank, claiming the ten thousand I left by the ATM was mine."
"They said my ten thousand was taken by a masked individual, and I need to report this to police to recover my ten thousand."
"How ridiculous is this!"
"The ten thousand in my hand is mine, and the bank's failure to secure its money isn't my fault, why should I return the money?"
"And the bank's staff responded to me like this."
"They said... all explanations are owned by the bank!"
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